Support

Thanks for your interest in MAKE APP Magazine.  We put a lot of work into the publication in order to get you the most authoritative sources from within the mobile development community in order to help you succeed in this business.

If you have any questions / comments / frustration please contact our support team.

Email: support [AT] makeappmag [DOT] com

We endeavor to reply within 24-48 hours, so please bear with us and we will try and get things sorted out as soon as possible.

Below is a FAQ, you may find your answer there in the meantime.

Frequently Asked Questions

Q: I have subscribed but I still sees the yellow subscribe button and no issue is downloaded.

A: This is something that can happen due to a connection error between the iPad and the Apple servers. if this happens please perform the following steps:

Fully close the magazine, tap on the home button to ensure you have exited the magazine, then double tap the home button. All the opened apps will appear at the bottom of the ipad. Press and hold on top of the magazine, the apps will start to shake, tap on the red minus sign to fully close the magazine.

Make sure you are logged in with the same Apple ID that subscribed to the magazine. To do this, tap on the Settings app, scroll down and tap on the store app, double check that the same Apple ID is being used. if not, sign out and sign in with the correct Apple ID

Relaunch the Magazine. Go to the Newsstand App and tap on the magazine to launch it. The splash page will appear and then the magazine home screen will show. The page should be updated and now the yellow subscribe button would have been replaced with a grey Restore button. You can tap on the Restore button if desired to redownload all previously purchased magazine issues.

Q: What should I do if the app is crashing?

A: The magazine app is quite stable, however even iPads are not perfect.  If your app is crashing, please follow the Apple guidelines here: http://support.apple.com/kb/ts1702

Q: How do I take a screenshot with my iPad?

A: Simply click on the Home Button and the Power Button at the same time.

Q: How can I cancel my magazine subscription?

A: Tap on Settings App, Scroll and Tap on Store, Scroll down and Tap on your Apple ID, then Tap on “View Apple ID”, Enter your Password, Scroll Down and Tap on Manage in the Subscriptions Section, You will see your Magazine subscriptions, Tap on the one you want to cancel. Your Current Subscription details will be shown, Turn auto-renewal to OFF.

We have also prepared a video explaining how to subscribe and unsubscribe. You can watch that here: http://makeappmag.com/free

Q: How does the purchase process work?

A: Your can either subscribe to the magazine or buy single issues. If you subscribe (Auto-Renewal) you will get the latest magazine issue published and will have access to any future issues as long as they remain a subscriber. If you purchase a single issue, you will be able to download that issue immediately after the successful purchase.  Subscribers who want to read back issues will need to purchase them individually.

Q: Do I need an Internet Connection to read the magazine?

A: It depends. Text & Images will appear without any online connection. However to watch embedded videos or listen to audio, then yes you will need to be connected to the internet.

Q: Is there an iPhone version of the magazine?

A: At this point the focus is on the iPad version only of the magazine. The reality is that very few users like to read a magazine in the tiny iPhone screen. An iPhone version might be considered in the future, stay tuned.